Privacy Policy

Last updated: December 17, 2025

At BlueShore Buena Park Pool Service, we respect your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide when you request a quote, schedule service, or communicate with us. This may include:

• Your name and contact information (address, phone number, email)
• Service address and pool details
• Payment information for processing transactions
• Service history and preferences
• Communications you send to us

2. How We Use Your Information

We use your information to:

• Provide and schedule pool cleaning services
• Process payments and send invoices
• Communicate about your service, including appointment reminders
• Respond to your questions and requests
• Improve our services and customer experience
• Send occasional updates about our services (you can opt out anytime)

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to protect our legal rights
• With your consent for a specific purpose

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes secure storage of records and secure payment processing systems.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences.

You can disable cookies in your browser settings, but some features of our website may not work properly without them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your information

To exercise these rights, please contact us using the information below.

7. Retention of Information

We keep your information for as long as necessary to provide services to you and to comply with legal obligations. Service records are typically retained for seven years for business and tax purposes.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date.

10. Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please contact us: